What Are Accompanied Showings With The Listing Agent Present?

Accompanied showings are when the listing agent meets the buyer and their agent at a house. In most places, unaccompanied showings are standard.

One popular question among potential home sellers is whether the listing agent should attend the showing. The answer is NO!

I rarely see an accompanying showing in the Metrowest, Massachusetts, area where I live. In Boston and Cape Cod, it is much more commonplace. Some places around the country have them, and others don’t.

Why? Who knows, but it likely has to do with tradition. I am glad the policy has never caught on in my area.

Frankly, accompanied showings waste a listing agent’s time and do nothing to facilitate a sale.

Some folks have a long-standing misconception that Realtors “sell homes.” Folks, I have rarely ever “sold” a home to anyone in this sense of the word. Homes are an emotional purchase. They are not something a Realtor talks somebody into buying. Realtors can be guides and give advice, but homes sell themselves.

Sometimes, when a buyer walks into a home, you can feel that it is perfect for them, and they will purchase it. This happens because of human emotion and attachment. It has very little to do with a sales pitch.

In thirty-eight years, I have never talked someone into buying a home! Some sellers have misguided thoughts about the purpose of an accompanying showing. For some reason, people think if a buyer does not notice some feature about the home and it’s not pointed out, it will prevent the sale. I’m sorry, but this is not the case. Pointing out the nitty-gritty is not a difference-maker to most buyers.

The fancy security system, beveled edges on the granite counters, and cherry inlay on the dining room floor will not be the reason for someone buying a home. Even in million-dollar homes that have every conceivable feature and amenity, a listing agent waving a red flag in front of a buyer’s face is not going to seal the deal. Emotion sells; people do not, at least not in Real Estate.

While the need for accompanied showings is rare, they can be detrimental to the seller for several reasons. We use lockboxes here in Massachusetts for a reason! A lockbox allows a Realtor to easily access a property without hindrance. One of the best tips for selling a home is avoiding them.

Let’s examine why having the listing agent at a home viewing is a mistake. If you are a first-time seller, it will be imperative to understand.

Significant Reasons to Skip A Listing Agent Accompanying Showings

  • Buyers will feel uneasy with the seller’s agent present
  • Potential buyers avoid speaking freely
  • Showings often become rushed instead of an enjoyable experience
  • Most importantly, they often create scheduling conflicts with more parties involved
  • Aggressive agents oversell the property
Pushy Listing Agent at Showing

Having a Pushy Listing Agent at Home Showings Doesn’t Help Sales!

The Importance of Buyer Comfort and Privacy

The presence of a listing agent can significantly hinder the buyers’ ability to envision themselves in the home. This discomfort can lead to rushed viewings and a reluctance to discuss potential concerns openly with their agent. Have you ever been in a store, and the moment you get there, a salesperson jumps all over you? How does this make you feel?

For most, it is a complete turnoff. When you’re selling a home, it is no different. Nobody wants a pushy real estate agent hovering during a showing. Private showings in your home selling strategy are more desirable with potential buyers. It allows them to envision their future in the property more efficiently.

I always explain to my seller clients that buying a home is emotional and that creating a welcoming environment is critical.

A buyer’s agent is crucial in facilitating a smooth home viewing experience. They make accompanied showings unnecessary.

Accompanied Showings Creates Scheduling Conflicts

When a seller requires an accompanying showing, they add the possibility of scheduling conflicts.


I, for one, am a very busy Realtor. If I have to try to coordinate my schedule with another agent, there may be a missed showing for the seller. A missed showing is a missed opportunity!

Over the years, there have been times when I have been unable to work my schedule around another agent, and the buyer purchased something else before ever rescheduling to see the missed home.

If more Realtors educated their clients on why accompanied showings are a big mistake instead of worrying that they won’t get the listing without complying with the seller’s demands, sellers would be much better off.

I would love it if sellers placed a recorder in their home to hear what some listing agents say as buyers walk from room to room. I am not kidding! Things like “here is the kitchen”—really? I never would have known if there was no dishwasher, stove, or cabinets. Thanks for being here to guide me.

This may sound funny, but I am being completely serious. There is no value in this.

Buyers and Their Agents Don’t Like Them

Based on my experience, most buyers and their Realtors do not want a listing agent at a showing.

It creates an uncomfortable atmosphere where the buyer can not speak freely about the property with their agent. The situation can become unbearable if the listing agent gives a hard sell. Buyers hate this. It is only slightly better than the seller being there and following you around like a puppy dog.

Kevin Vitali of Real Broker MA shared a recent experience I can sympathize with as it has happened to me, too.

“Bill, I was at a viewing accompanied by the listing agent, and the buyers rushed through the house because they felt uncomfortable. The buyer wanted to ask me questions but felt uneasy with the seller’s agent around us. I often have to explain how detrimental this can be to the selling process to the occasional client who asks for them.”

A Compromise For Home Sellers

As a great compromise to some sellers who want accompanied showings, I suggest it be done if there is a second showing and only if the buyer does not mind. A second showing, of course, indicates that there could be more than just casual interest. The interest level can usually be confirmed by speaking with the buyer’s agent.

At this point, some buyers may not have a problem with the listing agent being there, especially if they have unanswered questions.


Remember, Real Estate is a numbers game. Don’t let an accompanying showing get in the way of selling your home. Missed showings are missed opportunities.